Senior Pharmacy Technician & Patient Experience Lead

Walgreens; Conroe (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Walgreens seeks a customer-focused team member to support pharmacy operations under pharmacist supervision. Duties include assisting with prescription processing, inventory management, and customer assistance in-store.

You will help ensure accurate dispensing and high-quality service for patients and customers. The role emphasizes teamwork, adherence to pharmacy policies, and proactive customer engagement in a fast-paced retail environment.

Responsibilities

• Assist pharmacist under supervision and help schedule workflow.
• Enter patient and drug information into pharmacy systems.
• Fill prescriptions by retrieving, counting, and pouring drugs and verify accuracy.
• Assist in pharmacy department inventory management and maintain stock levels.
• Provide customer service and help customers locate OTC products; address questions.
• Report prescription errors to pharmacist on duty and follow quality procedures.

Job description

Walgreens seeks a customer-focused team member to support pharmacy operations under pharmacist supervision. Duties include assisting with prescription processing, inventory management, and customer assistance in-store.

You will help ensure accurate dispensing and high-quality service for patients and customers. The role emphasizes teamwork, adherence to pharmacy policies, and proactive customer engagement in a fast-paced retail environment.