Senior Pharmacy Tech — Patient Care & Reimbursement

Optum

Cincinnati (OH)

On-site

USD 25,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Medical/Dental/Vision

401(k) & Stock Purchase Plan

Education Reimbursement

Employee Discounts

Job summary

UnitedHealth Group in Cincinnati, OH is hiring a Pharmacy Technician to enter prescriptions, verify data, and liaise with patients, pharmacists, and physicians. The role requires adherence to HIPAA, accurate data handling, and strong communication skills. Hours: Monday–Friday, 8:30 AM–5:30 PM.

The position offers a comprehensive benefits package, competitive pay, and opportunities for career development within a supportive team environment.

Qualifications

High School Diploma or GED required.
Ability to navigate Windows PC applications and learn new systems.
Ability to stand, walk, and lift up to 30 lbs.

Responsibilities

Enter prescriptions from intake to order completion and verify member/patient data.
Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team.
Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers.
Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in ambulatory suites.
Access, input, and retrieve prescriptions and medical/lab information from computer system.
Verify whether medication is reimbursable and resolve rejected claims.
Process prescription refills and interpret supply needs for various therapies.
Resolve customer issues, ensuring accurate information is provided.
Able to multitask and channel communication from various business partners, driving patient-centric quality care.
Follow all State and Federal regulations and Pharmacy Policies, adhering to HIPAA and confidentiality code of ethics.