Pharmacy Technician – Ambulatory & Reimbursement

UnitedHealth Group; Kentucky; On-site; USD 51,577,000 - 91,693,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Pharmacy Technician to support our Ambulatory Infusion and outpatient pharmacy activities at our Cincinnati location. You will enter prescriptions, verify patient data, and liaise with patients and providers to ensure smooth operations.

Strong communication, multitasking, and compliance with HIPAA are essential. Required tasks include handling refills, confirming reimbursement, and coordinating delivery details.

Qualifications

• High School Diploma/GED.
• Proficiency with Windows PC applications and learning new systems.
• Ability to stand, walk, and lift 30 lbs.

Responsibilities

• Enter prescriptions from intake to order completion and verify member/patient data.
• Contact patients, pharmacists, and doctors as a liaison for the pharmacy team.
• Communicate clearly via phone and electronic methods to patients, physicians, and healthcare providers.
• Complete refill assessments, collect payment details, set up delivery, and coordinate treatment.
• Access and retrieve prescriptions and medical/lab information from computer systems.
• Verify reimbursement eligibility and resolve rejected claims.
• Process prescription refills and interpret supply needs for various therapies.
• Resolve customer issues with accurate information and friendly service.
• Multitask and coordinate with multiple partners to ensure patient-centric care.
• Follow State and Federal regulations, HIPAA, and confidentiality policies.

Skills

Windows proficiency

Data entry

Customer service

Multitasking

Education

PTCB Certification

Active Ohio Pharmacy Technician license

Job description

UnitedHealth Group is seeking a Pharmacy Technician to support our Ambulatory Infusion and outpatient pharmacy activities at our Cincinnati location. You will enter prescriptions, verify patient data, and liaise with patients and providers to ensure smooth operations.

Strong communication, multitasking, and compliance with HIPAA are essential. Required tasks include handling refills, confirming reimbursement, and coordinating delivery details.