Ambulatory Pharmacy Technician - Patient Care

UnitedHealth Group; Kentucky; On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Job summary

UnitedHealth Group's Optum division seeks a Pharmacy Technician to join our Cincinnati-area team. You will enter prescriptions, verify member data, and liaise with patients, pharmacists and physicians to ensure accurate, timely care.

This role requires a high school diploma, Windows proficiency, and the ability to lift 30 lbs. A National Certification (PTCB) and an Ohio license are preferred; home infusion experience is a plus. We offer competitive pay, benefits, and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Ability to navigate Windows PC applications.
• Able to stand, walk, and lift 30 lbs.

Responsibilities

• Enter prescriptions from intake to order completion and verify member/patient data.
• Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team.
• Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers.
• Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in the Ambulatory Infusion Suite and/or other outpatient facilities.
• Access, input, and retrieve prescriptions and medical/lab information from computer system.
• Verify whether medication is reimbursable, and resolve rejected claims.
• Process prescription refills and interpret supply needs as related to various therapies.
• Resolve customer issues, ensuring accurate information is provided.
• Able to multitask and channel communication from various business partners, driving patient centric quality care.
• Follow all State and Federal regulations and Pharmacy Policies and Procedures, adhering to HIPAA and confidentiality code of ethics.

Skills

Windows proficiency

Multitasking

Communication

Physical stamina

Education

High School Diploma/GED

Job description

UnitedHealth Group's Optum division seeks a Pharmacy Technician to join our Cincinnati-area team. You will enter prescriptions, verify member data, and liaise with patients, pharmacists and physicians to ensure accurate, timely care.

This role requires a high school diploma, Windows proficiency, and the ability to lift 30 lbs. A National Certification (PTCB) and an Ohio license are preferred; home infusion experience is a plus. We offer competitive pay, benefits, and growth opportunities.