Specialty Pharmacy Technician

Optum; Dublin (OH); On-site; USD 24,438 - 43,573; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401(k) contribution

Job summary

Optum is looking for a Specialty Pharmacy Technician to work onsite in Dublin, OH. In this role, you will coordinate and process medication orders, ensuring compliance with financial and clinical requirements. You will interact with patients, providers, and insurers to assist with their needs.

The position offers hourly pay ranging from $17.74 to $31.63 based on experience with a comprehensive benefits package. Required qualifications include a high school diploma, an active pharmacy technician license, and national certification.

Qualifications

• High school diploma or equivalent required.
• Active pharmacy technician license in Ohio needed.
• National certification (e.g., PTCB or ExCPhT) required.

Responsibilities

• Communicate with patients, providers, and insurance companies regarding prescriptions.
• Handle calls for medication orders and account inquiries.
• Verify insurance benefits and resolve billing issues.

Skills

Customer service skills

Communication skills

Problem-solving skills

Typing and computer skills

Education

High school diploma or equivalent

Active OH pharmacy technician license

National Pharmacy Technician Certification

Job description

As a Specialty Pharmacy Technician with CPS Solutions, LLC, you will work under the direct supervision of a pharmacist and be responsible for coordinating and processing new and refill medication orders, ensuring prescriptions are fulfilled accurately, efficiently, and in compliance with financial and clinical requirements. You will interact with patients, providers, and insurers to address enrollment, benefits, prescription status, and account inquiries.

Pharmacy Location: Onsite at our Patient Service Center in Dublin, OH

Schedule: Monday through Friday, 8:30 AM – 5:00 PM EST

Primary Responsibilities

• Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment and account inquiries
• Handle inbound and outbound calls
• Verify insurance benefits and obtain authorizations
• Resolve or escalate billing or clinical issues
• Collect co‑payments and assist patients with financial support programs
• Prepare medications for shipment and assist with packaging
• Maintain workstation supplies and cleanliness
• Participate in quality improvement activities and staff committees as needed
• Perform other duties as assigned

Required Qualifications

• High school diploma or equivalent
• Active OH pharmacy technician license
• National Pharmacy Technician Certification (e.g., PTCB or ExCPhT)

Preferred Qualifications

• Experience in retail pharmacy or healthcare
• Proficient typing and computer skills
• Strong customer service, communication, and problem‑solving skills
• Understanding of payer processes and specialty drug requirements
• Team‑oriented with flexibility to adapt to changing priorities

Pay and Benefits

Hourly pay ranges from $17.74 to $31.63 based on full‑time employment. Benefits include a comprehensive package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.