Senior Pet Care Sales & Team Leader

Petco; Shrewsbury (KY); On-site; USD 23,000 - 34,000; Full time

Job summary

Petco in the United States is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents on the sales floor. You will mentor teammates, assist leadership, and help develop newer associates while providing knowledgeable, compassionate service rooted in a passion for pets.

The role focuses on merchandising, inventory, and customer engagement, with opportunities for growth and leadership within the Pet Care Center retail environment.

Qualifications

• 1+ years of retail experience
• Knowledge of pet care preferred
• Strong customer service skills
• Experience handling cash and transactions
• Ability to multitask in a fast-paced environment
• Excellent communication and interpersonal skills

Responsibilities

• Deliver consistent, knowledgeable service to customers on the sales floor.
• Educate customers on products and promotions to meet their needs.
• Assist with opening/closing procedures and store operations as needed.
• Mentor and support newer associates to uphold store standards.
• Resolve customer concerns and elevate issues when appropriate.
• Support merchandising, inventory, and presentation to maintain a top appearance.

Skills

Retail experience

Pet care knowledge

Customer service

Cash handling

Multitasking

Communication skills

Job description

Petco in the United States is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents on the sales floor. You will mentor teammates, assist leadership, and help develop newer associates while providing knowledgeable, compassionate service rooted in a passion for pets.

The role focuses on merchandising, inventory, and customer engagement, with opportunities for growth and leadership within the Pet Care Center retail environment.