Senior Pet Care Sales Leader

Petco; Brooksville (AL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401K program

Incentives

Paid time off (PTO)

Job summary

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their families on the sales floor. You will mentor newer associates, support store operations, and help leadership drive service excellence with compassionate, knowledge-based guidance.

Join a Pet Care Center environment that values teamwork, engagement, and ongoing growth opportunities. The role emphasizes mentoring, inventory support, and high-quality customer interactions every shift.

Qualifications

• 1+ years of retail experience (preferably specialty)
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Experience handling cash and transactions
• Problem-solving and professionalism with customers

Responsibilities

• Deliver knowledgeable, compassionate service to customers
• Mentor and support new associates on policies and service expectations
• Assist with opening/closing procedures and operational tasks
• Support store leadership and merchandising, floor availability and presentation
• Resolve customer concerns and build trust through accurate information

Skills

Retail experience

Customer service

Communication

Multi-tasking

Cash handling

Job description

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their families on the sales floor. You will mentor newer associates, support store operations, and help leadership drive service excellence with compassionate, knowledge-based guidance.

Join a Pet Care Center environment that values teamwork, engagement, and ongoing growth opportunities. The role emphasizes mentoring, inventory support, and high-quality customer interactions every shift.