Senior Pet Care Sales & Team Leader

Petco; Highland Village (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Petco is seeking a Senior Sales Associate to help pets live their best lives and deliver exceptional experiences for pets and pet parents. You will mentor newer associates, support store operations, and contribute to a welcoming sales floor with knowledgeable, compassionate service rooted in a passion for pets.

You will assist leadership as needed, foster a collaborative team, and help drive merchandise presentation, inventory, and customer satisfaction on the shop floor.

Qualifications

• 1+ years of retail experience.
• Passion for animals preferred.
• Strong communication, interpersonal and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Assist with opening and closing procedures as assigned.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.

Job description

Petco is seeking a Senior Sales Associate to help pets live their best lives and deliver exceptional experiences for pets and pet parents. You will mentor newer associates, support store operations, and contribute to a welcoming sales floor with knowledgeable, compassionate service rooted in a passion for pets.

You will assist leadership as needed, foster a collaborative team, and help drive merchandise presentation, inventory, and customer satisfaction on the shop floor.