Senior Pet Care Sales Leader

PETCO Animal Supplies Stores, Inc.; Eagan (MN); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to join our Pet Care Center team in Minnesota. You will mentor, role model, and support leadership while delivering knowledgeable service rooted in a passion for pets.

You will assist with store operations, merchandising, and customer experiences, including opening/closing tasks and handling transactions. This role emphasizes teamwork and exceptional service for pets and their owners.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Job description

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to join our Pet Care Center team in Minnesota. You will mentor, role model, and support leadership while delivering knowledgeable service rooted in a passion for pets.

You will assist with store operations, merchandising, and customer experiences, including opening/closing tasks and handling transactions. This role emphasizes teamwork and exceptional service for pets and their owners.