Senior Pet Care Sales Lead - Mentor & Merchandising

Petco; Seattle (WA); Presencial; USD 23.000 - 34.000; Jornada completa

Descripción de la vacante

Petco is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You will mentor newer associates, support operations, and help drive store performance while providing knowledgeable, compassionate service to both pet parents and their animals.

Responsibilities include assisting customers with product selection, processing transactions, and maintaining a welcoming, organized environment in a Pet Care Center retail setting.

Formación

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsabilidades

• Deliver consistent, knowledgeable, and compassionate service to customers.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates; act as floor leader when needed.
• Assist management with escalated customer concerns and operational needs.

Conocimientos

Retail experience

Pet care knowledge

Strong communication

Multitasking

Customer service

Cash handling

Descripción del empleo

Petco is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You will mentor newer associates, support operations, and help drive store performance while providing knowledgeable, compassionate service to both pet parents and their animals.

Responsibilities include assisting customers with product selection, processing transactions, and maintaining a welcoming, organized environment in a Pet Care Center retail setting.