Senior Pet Care Sales Lead

PETCO Animal Supplies Stores, Inc.; Freehold (NJ); Presencial; USD 23 000 - 34 000; Tempo integral

Resumo da oferta

PETCO Animal Supplies, Inc. is hiring a Senior Sales Associate to deliver exceptional experiences for pets and their guardians on the sales floor.

You will mentor peers, support store operations, and help drive customer satisfaction through knowledgeable, compassionate service. The role requires a background in retail, a passion for animals, and the ability to manage multiple tasks while maintaining a welcoming, safe environment for both customers and pets.

Qualificações

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsabilidades

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Conhecimentos

Retail experience

Pet care knowledge

Communication skills

Multitasking

Problem solving

Cash handling

Descrição da oferta de emprego

PETCO Animal Supplies, Inc. is hiring a Senior Sales Associate to deliver exceptional experiences for pets and their guardians on the sales floor.

You will mentor peers, support store operations, and help drive customer satisfaction through knowledgeable, compassionate service. The role requires a background in retail, a passion for animals, and the ability to manage multiple tasks while maintaining a welcoming, safe environment for both customers and pets.