Senior Personal Lines Manager

gpac; Cloverdale (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

GPAC is seeking a Personal Lines Manager to lead a select portfolio of high-end Personal Lines clients and streamline departmental workflows. You will collaborate with the Director of Personal Lines to oversee day-to-day operations and drive growth.

The ideal candidate has 5+ years in Personal Lines, an active OR P&C license, and proficiency with Applied Epic. You will mentor staff, generate monthly reports, and strengthen carrier relationships while ensuring outstanding client service.

Qualifications

• 5+ years of experience in Personal Lines insurance.
• Active OR P&C license.
• Proficiency with Applied Epic (strongly preferred).
• Self-motivation and a strong sense of accountability.
• Exceptional leadership, interpersonal, and organizational skills.
• The ability to work collaboratively in a team environment.
• Outstanding problem-solving and customer service abilities.
• Proficiency in the Microsoft Office Suite.

Responsibilities

• Manage a select portfolio of high-end Personal Lines clients.
• Develop and streamline departmental workflows and procedures to enhance efficiency.
• Collaborate closely with the Director of Personal Lines to oversee day-to-day operations.
• Identify growth opportunities for the department, including cross-selling and expanding coverage options.
• Drive the achievement of agency goals and performance objectives.
• Continuously enhance the client service experience, ensuring outstanding customer satisfaction.
• Generate and analyze monthly reports to assess progress toward departmental goals.
• Cultivate and maintain strong relationships with insurance carriers.
• Foster a productive and positive work environment within the department.
• Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.
• Participate in annual staff evaluations and contribute to the hiring and training of new team members.
• Undertake additional responsibilities as required by the role.

Skills

Personal Lines

P&C License

Leadership

Customer service

Team collaboration

MS Office

Tools

Applied Epic

Job description

GPAC is seeking a Personal Lines Manager to lead a select portfolio of high-end Personal Lines clients and streamline departmental workflows. You will collaborate with the Director of Personal Lines to oversee day-to-day operations and drive growth.

The ideal candidate has 5+ years in Personal Lines, an active OR P&C license, and proficiency with Applied Epic. You will mentor staff, generate monthly reports, and strengthen carrier relationships while ensuring outstanding client service.