Senior Personal Lines Account Manager, Client Services

Internationalinsuranceprofessionals; Richmond (VA); Hybrid; USD 43,000 - 81,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Charitable contribution match

Stock purchase opportunities

Health and welfare benefits

401K retirement plan

Job summary

Marsh McLennan Agency LLC (MMA) is seeking an Account Manager II to join the Client Service team. You will support the Producer and Marketing Account Executive and work with larger, more complex clients while maintaining strong relationships with carriers.

The role requires solid insurance knowledge, leadership abilities, and excellent communication skills to provide top-tier client service and mentorship within a collaborative environment.

Qualifications

• Bachelor's degree or equivalent education and related training.
• Five years of relevant insurance industry experience.
• Appropriate insurance license(s).
• Strong client relations skills; including excellent communication and service orientation.
• Ability to provide direction, feedback and training while motivating others.
• Proficiency in basic computer applications such as Microsoft Office Suite.
• Willingness to travel, occasionally overnight.

Responsibilities

• Support Producer and Marketing Account Executive by serving larger and/or more complex clients.
• Be a leader and resource to colleagues, providing exceptional client service and mentorship.
• Maintain relationships with clients and carrier representatives; understand coverages and underwriting guidelines.
• Analyze coverage needs and suggest new lines of coverage for existing clients.

Skills

Client relations

Communication skills

Leadership

Team motivation

Microsoft Office

Travel readiness

Education

Bachelor's degree or equivalent education

Tools

Microsoft Office Suite

Job description

Marsh McLennan Agency LLC (MMA) is seeking an Account Manager II to join the Client Service team. You will support the Producer and Marketing Account Executive and work with larger, more complex clients while maintaining strong relationships with carriers.

The role requires solid insurance knowledge, leadership abilities, and excellent communication skills to provide top-tier client service and mentorship within a collaborative environment.