Senior Personal Injury Case Manager - Client Advocate

Lagstein Law Firm; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Lagstein Law Firm in Los Angeles, CA is seeking a Senior Personal Injury Case Manager to lead a high-volume caseload through intake to resolution. You will coordinate with clients, medical providers, insurance adjusters, and attorneys to push cases forward and maintain meticulous records.

The ideal candidate has 5+ years in plaintiff-side PI case management, strong legal knowledge, and proficiency with case management software like Filevine or Clio.

Qualifications

• 5+ years of experience in personal injury case management at a plaintiff's law firm.
• Strong knowledge of personal injury litigation processes, medical terminology, and insurance claims.
• Experience with legal case management software (e.g., Filevine, Clio, or similar).
• Excellent organizational skills with the ability to manage multiple deadlines simultaneously.
• Strong written and verbal communication skills.
• Bilingual in English and Spanish is a plus.
• Demonstrated empathy and professionalism when working with injured clients.

Responsibilities

• Manage a high-volume caseload of personal injury files from intake through resolution
• Coordinate with clients, medical providers, insurance adjusters, and attorneys to advance case progress
• Gather and organize medical records, bills, police reports, and supporting documentation
• Monitor client medical treatment and follow up to ensure proper care and documentation
• Draft demand letters, correspondence, and case summaries for attorney review
• Track case deadlines, statutes of limitations, and litigation milestones
• Serve as a primary point of contact for clients, providing updates and compassionate support throughout the process

Skills

5+ years of experience in personal inj

Strong written and verbal comms

Bilingual English/Spanish (a plus)

Empathy and professionalism

Tools

Filevine

Clio

Job description

Job Description

Job Description

About the Role:

Lagstein Law Firm is looking for a driven and experienced Senior Personal Injury Case Manager to join our dynamic legal team in Los Angeles, CA. This is your opportunity to play a pivotal role in championing clients through every stage of their personal injury claims — making a real difference when it matters most.

Responsibilities:

• Manage a high-volume caseload of personal injury files from intake through resolution
• Coordinate with clients, medical providers, insurance adjusters, and attorneys to advance case progress
• Gather and organize medical records, bills, police reports, and supporting documentation
• Monitor client medical treatment and follow up to ensure proper care and documentation
• Draft demand letters, correspondence, and case summaries for attorney review
• Track case deadlines, statutes of limitations, and litigation milestones
• Serve as a primary point of contact for clients, providing updates and compassionate support throughout the process

Requirements:

• 5+ years of experience in personal injury case management at a plaintiff's law firm
• Strong knowledge of personal injury litigation processes, medical terminology, and insurance claims
• Experience with legal case management software (e.g., Filevine, Clio, or similar)
• Excellent organizational skills with the ability to manage multiple deadlines simultaneously
• Strong written and verbal communication skills
• Bilingual in English and Spanish is a plus
• Demonstrated empathy and professionalism when working with injured clients

About Us:

Lagstein Law Firm is a respected personal injury practice based in Los Angeles, CA, dedicated to fighting for the rights of injured individuals and their families. Our clients trust us to deliver results, and our team is passionate about providing exceptional legal representation with a personal touch. We foster a collaborative, supportive work environment where talented professionals are empowered to grow and thrive.