Senior Personal Banker: Relationship & Solutions Expert

Bank of America; Denver (CO); On-site; USD 36,000 - 45,000; Full time

Job summary

Bank of America in Parker, CO is seeking a customer-centric Banking Solutions Associate to uncover personal and small business banking needs and connect clients with the right specialists. You will balance transactions, proactively follow up, and manage relationships while delivering efficient, compliant service.

The role requires strong communication skills, the ability to learn new platforms, and willingness to work weekends or extended hours as needed.

Qualifications

• High school diploma or equivalent is required.
• At least one year of sales experience in a client-centric environment.
• Strong communication and client-facing skills.
• Ability to obtain a notary commission (in-state) within a few months of start date.

Responsibilities

• Build and deepen client relationships by uncovering financial needs and recommending products and services.
• Respond to inquiries with customized solutions and handle inquiries and concerns.
• Introduce and fulfill banking products (checking, savings, credit cards, CDs, IRAs, loans).
• Refer clients to partners for licensed sales functions when appropriate.
• Quote rates, terms, and programs for banking solutions.
• Ensure compliance with regulatory requirements in all client interactions.

Skills

Active Listening

Customer Focus

Relationship Building

Problem Solving

Communication

Sales Skills

Education

High School Diploma / GED

Job description

Bank of America in Parker, CO is seeking a customer-centric Banking Solutions Associate to uncover personal and small business banking needs and connect clients with the right specialists. You will balance transactions, proactively follow up, and manage relationships while delivering efficient, compliant service.

The role requires strong communication skills, the ability to learn new platforms, and willingness to work weekends or extended hours as needed.