Relationship Banker: Grow Loyalty & Wallet

PNC Financial Services Group, Inc.; Mason (OH); On-site; USD 49,000 - 81,000; Full time

Job summary

PNC is seeking a Branch Banking professional to acquire and deepen the customer base, enhance the customer experience, and drive revenue through proactive sales and service activities. The role emphasizes collaboration with ecosystem partners to increase share of wallet and loyalty.

The position requires knowledge of banking products and risk management, with 4+ years of related experience and an Associates degree. Notary Public may be needed; in-office environment with comprehensive benefits.

Qualifications

• Associates or equivalent degree are typically required.
• No Certified Licenses required, but Notary Public license ability may be needed.
• Notary Public in the applicable state may be required for consideration.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience and identifies opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Leads proactive sales conversations via outbound calls, service-to-sales, teller interactions and lobby engagement.
• Manages risk by adhering to policies and procedures and supports daily branch operations.

Skills

Banking

Customer Service

Proactive Sales

Accountability

Customer Experience

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

Associates

Job description

PNC is seeking a Branch Banking professional to acquire and deepen the customer base, enhance the customer experience, and drive revenue through proactive sales and service activities. The role emphasizes collaboration with ecosystem partners to increase share of wallet and loyalty.

The position requires knowledge of banking products and risk management, with 4+ years of related experience and an Associates degree. Notary Public may be needed; in-office environment with comprehensive benefits.