Senior Personal Banker: Drive Client Growth & Loyalty

PNC Financial Services Group, Inc.; Paw Paw (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Senior Personal Banker to join our in-office retail branch team. This role can be located in any of our Michigan-area branches with banker openings regionally.

You will engage customers, promote PNC solutions and build enduring relationships across branches. The position emphasizes customer focus, risk management, and leveraging technology to support customers’ financial wellbeing.

Qualifications

• Associates degree or equivalent; 4+ years of related experience.
• Knowledge of banking products and branches operations.
• Strong interpersonal and communication skills.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Leads proactive sales conversations and delivers PNC solutions to clients.
• Maintains risk and compliance while delivering excellent customer experience.
• Supports branch daily operations and community connections.
• Educates customers on financial options and digital tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Education

Associates

Job description

PNC Financial Services Group, Inc. is seeking a Senior Personal Banker to join our in-office retail branch team. This role can be located in any of our Michigan-area branches with banker openings regionally.

You will engage customers, promote PNC solutions and build enduring relationships across branches. The position emphasizes customer focus, risk management, and leveraging technology to support customers’ financial wellbeing.