Senior Personal Banker: Build Relationships & Lead Team

Peoples Security Bank & Trust Company; Minooka (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Peoples Security Bank & Trust Company is seeking a Branch Associate who delivers exceptional customer experiences, counsels clients on financial solutions, and supports branch operations both in person and virtually. The role involves handling transactions, balancing cash, and assisting in leadership of a branch team.

The ideal candidate has 2–4 years of related banking experience, strong communication skills across channels, and a solid understanding of consumer and business financial products.

Qualifications

• Education/Training: A high school diploma or equivalent required; Associate’s or Bachelor’s degree or General Banking Diploma preferred.
• Skill: Communicate across channels (in person, email, video, chat, social); strong interpersonal skills; problem solving; lead and coach others.
• Experience: 2–4 years in a related position typically required.

Responsibilities

• Delivers exceptional customer experience and counsels clients with needs-based financial solutions.
• Processes customer transactions accurately and compliantly; balances cash drawer and ATM operations.
• Supports branch sales/service team and may supervise Personal Bankers.

Skills

Communication across channels

Interpersonal skills

Problem solving

Leadership and coaching

Branch operations knowledge

Product and service knowledge

Technology proficiency

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Customer service training

Job description

Peoples Security Bank & Trust Company is seeking a Branch Associate who delivers exceptional customer experiences, counsels clients on financial solutions, and supports branch operations both in person and virtually. The role involves handling transactions, balancing cash, and assisting in leadership of a branch team.

The ideal candidate has 2–4 years of related banking experience, strong communication skills across channels, and a solid understanding of consumer and business financial products.