Senior Personal Banker: Build Relationships & Drive Growth

Consumers Credit Union; Volo (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Long-term Disability

Life Insurance

Job summary

Consumers Credit Union in Illinois seeks a Senior Branch Specialist (Personal Banker) to build relationships, educate members on products, and deliver sales-driven service. This role blends personal banking with teller responsibilities and requires strong service-minded communication.

The position emphasizes handling diverse tasks, meeting sales goals, and providing exceptional member experiences while adhering to policies and compliance guidelines.

Qualifications

• High School diploma or equivalent required.
• 2 years of similar work experience in retail, customer service, or sales.
• Bi-lingual Spanish preferred.
• Comfortable promoting products and services and engaging in sales conversations.
• Proficient with MS Office and data processing tools.

Responsibilities

• Identify financial products/services for members and guide toward beneficial options.
• Process specialized and complex accounts and consumer loan applications.
• Back up branch specialists by greeting members and directing them to the right person.
• Ensure compliance, audits, balancing, and quality standards are followed.

Skills

Bilingual Spanish

Customer service

Sales oriented

Interpersonal skills

Multitask

Education

High School diploma or equivalent

Tools

Microsoft Office

Data Processing Platforms

Job description

Consumers Credit Union in Illinois seeks a Senior Branch Specialist (Personal Banker) to build relationships, educate members on products, and deliver sales-driven service. This role blends personal banking with teller responsibilities and requires strong service-minded communication.

The position emphasizes handling diverse tasks, meeting sales goals, and providing exceptional member experiences while adhering to policies and compliance guidelines.