Senior Personal Banker

1stnb; Forney (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

1stnb is seeking an entry-level teller in Forney, TX. The role involves handling cash, processing deposits and withdrawals, and providing excellent service in a high-volume bank setting.

Requirements include 18+ years, a high school diploma, six months cash handling, and completion of FNBT Step Program. Flexible scheduling, teamwork, and a background check are required.

Qualifications

• Age 18 or older as required by policy.
• High school diploma, GED, or currently in high school.
• Six months cash handling in retail or service environment.
• Successful completion of the FNBT Step Program for internal staff.
• Able to work well with coworkers in a team setting.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation per policy.

Responsibilities

• Provide exceptional customer service while handling cash in a high-volume sales environment.
• Follow bank policies under supervision and direction.
• Evaluate relationships to offer bank products and services.
• Contribute to monthly new account production as directed.
• Cross-sell bank services and assist diverse customer base, including Spanish speakers.
• Process deposits, payouts, and balance daily transactions accurately.
• Receive cash/checks, verify amounts and endorsements; issue receipts.
• Prepare money orders, cashier's checks, wires, and CDs.
• Record transactions and maintain accurate records; stay punctual.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Education

High school diploma / GED

Tools

POS system

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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