Senior Personal Banker

First National Bank Texas; Forney (TX); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

First National Bank Texas in Forney, TX is seeking a friendly Bank Teller to join our team. You will handle cash transactions, assist customers with deposits and withdrawals, and promote bank products in a fast-paced, high-volume environment.

Bilingual Spanish skills are a plus to serve our diverse community. Under supervision you will balance daily transactions, maintain accuracy, and follow bank policies.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Six months of cash handling or transaction experience in retail or customer service.
• Must pass background check per company policy.
• Ability to work flexible evenings, weekends, and holidays.
• Fluent Spanish is beneficial for serving a diverse customer base.

Responsabilités

• Provide exceptional customer service while handling cash in a high-volume sales environment.
• Process deposits, payments, and money orders in accordance with bank procedures.
• Cross-sell bank products and services to customers.
• Maintain accuracy by balancing daily transactions.
• Assist customers with account openings and related banking services.
• Follow policies and procedures as directed by supervisor.

Connaissances

Cash handling

Customer service

Teamwork

Flexible schedule

Formation

High school diploma

Outils

Banking software

Description du poste

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Six months of accountable cash handling/transaction management in a retail or customer service environment
• * Successful completion of the FNBT Step Program for internal employees
• * Must be able to get along with co-workers and work effectively in a team environment.
• * Must be able to work a flexible schedule including evenings, weekends, and holidays.
• * Must successfully pass background investigation according to company policy

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Follow the established policies in accordance with the bank and the supervisor s direction
• * Evaluate customer relationships, new and existing account holders, to offer bank products and services
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Regular and predictable attendance and punctuality
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Approval limits will be based upon established authority levels

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time.
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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