Senior People Ops Partner — Remote & Growth

Shakepay Inc.; United States; Remote; USD 92,000 - 124,000; Full time

Benefits offered by this job

Stock options as part of total comp

Yearly salary assessments

Health and dental coverage

Remote-friendly: work from anywhere in

$2,000 annual education budget

20 days vacation + $1,000 bonus forUse

Parental leave top up 100% for 18 wks

Quarterly team offsites

Job summary

Shakepay is seeking a Senior People Operations Partner to elevate how People work gets done. You will own on‑going lifecycle processes, improve workflows, and partner with managers and cross‑functional teams to scale People programs across the organization.

You will help optimize performance cycles, compensation, onboarding, offboarding, and policy work, while leveraging data to identify risks and opportunities. This remote-friendly role supports employees across Canada.

Qualifications

• 5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role.
• Experience working independently across multiple People workstreams in a fast-paced, changing environment.
• Hands-on experience supporting the employee lifecycle and working with People systems, employee data, documentation, and operational processes.
• Experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement or other company-wide People programs.
• Knowledge of Canadian employment practices and when to involve Legal or external advisors.
• Track record of improving processes and turning recurring problems into better systems.
• Strong judgment, discretion, communication, and follow-through for sensitive employee matters.
• Ability to prioritize competing needs and move work forward without close supervision.

Responsibilities

• Take responsibility for day-to-day operation of core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems.
• Design, document, and improve reliable workflows, handoffs, and resources that make People processes easier to navigate and maintain.
• Support the operational delivery of key People programs, including performance and compensation cycles, and help improve how those programs work over time.
• Bring forward clear recommendations, options, tradeoffs, and next steps when the path forward is not obvious.
• Use data, employee feedback, and day-to-day experience to identify risks, patterns, and opportunities for improvement, simplification and automation.
• Partner with Finance, Legal, Security, Talent, and external vendors on People-related work.
• Help strengthen continuity across the function by creating clear documentation, repeatable processes, and effective backup coverage.

Skills

People Operations

HR business partnering

HR generalist

Data-driven decisions

Process improvement

Excellent communication

Stakeholder management

Documentation

Automation awareness

Tools

HRIS

People systems

Automation tools

Job description

Shakepay is seeking a Senior People Operations Partner to elevate how People work gets done. You will own on‑going lifecycle processes, improve workflows, and partner with managers and cross‑functional teams to scale People programs across the organization.

You will help optimize performance cycles, compensation, onboarding, offboarding, and policy work, while leveraging data to identify risks and opportunities. This remote-friendly role supports employees across Canada.