Senior People Operations Partner

Delta Faucet Company; Jackson (TN); On-site; USD 76,400 - 120,010; Full time

Benefits offered by this job

Comprehensive benefit plans

Flexible work-life balance

LinkedIn Learning access

Paid volunteer day annually

Job summary

A leading plumbing industry firm in Jackson, Tennessee, is seeking a Senior People Operations Partner to champion HR processes and enhance employee experiences in a fast-paced environment. The role includes leading recruitment, resolving employee relations issues, and driving HR initiatives across three shifts. Ideal candidates should have a Bachelor’s degree, a minimum of 5 years HR experience, and strong communication skills. This full-time position offers a competitive salary and comprehensive benefits.

Qualifications

• Minimum of 5 years of HR experience in a manufacturing environment.
• Strong communication and interpersonal skills essential.
• Experience with multi-shift operations and hourly employee populations.

Responsibilities

• Lead hourly talent acquisition process including recruitment and hiring.
• Promote a positive employee experience through engagement plans.
• Investigate and resolve complex employee relations matters.

Skills

Communication skills

Interpersonal skills

Problem-solving

Decision-making

Attention to detail

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Microsoft Office

HRIS

Job description

Apply for the Senior People Operations Partner role at Delta Faucet Company

Delta Faucet Company transforms everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in dedication to quality, sustainability, and customer satisfaction.

As a Senior People Operations Partner at the Jackson, Tennessee manufacturing and distribution facility, you’ll be the go‑to HR partner for our hourly workforce—championing employee experience, driving talent processes, and ensuring operational excellence across all shifts while taking on more complex HR responsibilities and site‑level initiatives.

You’ll collaborate closely with site leadership and team members to shape a positive work environment where people feel heard, supported, and empowered to grow. From leading recruitment efforts to resolving advanced employee relations matters with care and professionalism, your work will directly impact the culture and success of our manufacturing operations.

This role reports to the People Operations Manager and offers an opportunity to make a meaningful difference every day—while expanding your HR expertise in a fast‑paced, hands‑on environment.

Responsibilities

• Lead the hourly talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants; collaborate with departmental Group Leaders to understand skills and competencies required for openings.
• Promote positive and inclusive employee experience by supporting development and implementation of site communication, engagement, and retention plans, along with community involvement activities.
• Drive hourly onboarding, performance, and training activities; administer service award and recognition programs, job change, and separation processes.
• Ensure consistent application and execution of HR programs and processes across all shifts.
• Ensure career and life cycle changes are accurately completed in the HRIS.
• Investigate and resolve complex employee relations matters; advise and coach site leadership on appropriate resolution strategies and serve as an escalation point for sensitive cases.
• Lead site‑level HR projects focused on compliance, process improvement, and employee engagement.
• Support and apply lean manufacturing and central distribution programs and actions.
• Dedication and flexibility to support employees across three shifts and applicable locations.
• Domestic travel up to 10%.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 5 years of HR experience, preferably in a manufacturing or industrial environment.
• PHR, SHRM-CP, or SHRM-SCP certification strongly preferred.
• Proficient in Tennessee labor laws and multi‑state compliance requirements.
• Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
• Proven ability to handle confidential information with discretion and professionalism.
• Experience supporting multi‑shift operations and hourly employee populations.
• Demonstrated ability to lead HR projects and manage competing priorities in a fast‑paced environment.
• Skilled in Microsoft Office; experience with HRIS and communication platforms preferred.
• Strong problem‑solving and decision‑making abilities with attention to detail.
• Ability to influence and coach leaders to drive positive employee outcomes.
• Passion for fostering an inclusive, engaging, and high‑performance workplace culture.

Benefits

• Culture: Recognized and award‑winning reputation for equality, diversity and inclusion, flexibility, work‑life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross‑company.
• Social Impact: Four employee‑led and self‑directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Shift 1 (United States of America)

Full time

Hiring Range: $76,400.00 - $120,010.00

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E‑Verify employer. E‑Verify is an Internet‑based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.