Plant Operations Technology Supervisor

Delta Faucet Company; Jackson (TN); On-site; USD 103,700 - 163,020; Full time

Benefits offered by this job

Culture & inclusion

Wellbeing benefits

Learning & development

Volunteer days

Job summary

Delta Faucet Company in Jackson, Tennessee, is seeking a Plant Operations Technology Supervisor to lead a team of technology professionals supporting our manufacturing and distribution operations. This role ensures the reliability, performance, and continuous improvement of the technologies that enable our plants to operate efficiently.

You will report to the Plant Operations Technology Leader, oversee local OT teams, and partner with plant operations to deliver proactive support and innovative

Qualifications

• Bachelor's degree in Information Technology, Engineering, Computer Science, or related field or equivalent experience.
• 3+ years of experience supporting manufacturing, distribution, OT, or infrastructure environments.
• Prior leadership experience leading teams, projects, or technical resources.
• Experience supporting endpoint technologies such as scanners, tablets, printers, and labeling systems.
• Strong troubleshooting, communication, and stakeholder management skills.
• Understanding of manufacturing and distribution processes and supporting technologies.

Responsibilities

• Lead and develop a high-performing team of Plant Operations Technology professionals.
• Oversee plant endpoint technologies and ensure timely resolution of incidents.
• Coordinate with Infrastructure, Security, Applications, and vendors to improve service delivery.
• Lead local deployment and implementation of OT and infrastructure solutions.
• Support testing, training, adoption, and go-live activities for plant tech projects.
• Build strong relationships with plant leadership and operational teams.

Skills

Team leadership

Troubleshooting

Stakeholder management

Education

Bachelor's degree in IT/Engineering/CS

Tools

MES

PLC systems

Azure/AWS

Job description

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

We are seeking a Plant Operations Technology Supervisor to lead a team of technology professionals supporting our manufacturing and distribution operations. This role is responsible for ensuring the reliability, performance, and continuous improvement of the technologies that enable our plants to operate efficiently every day.

Reporting to the Plant Operations Technology Leader, you will oversee local Plant Operations Technology teams, provide day‑to‑day leadership, and partner closely with plant operations to deliver exceptional support and technology solutions that drive business results.

Responsibilities

Lead and Develop a High‑Performing Team

• Coach, mentor, and develop a team of Plant Operations Technology professionals.
• Set performance expectations and foster a culture of accountability, collaboration, and continuous improvement.
• Manage team priorities, workloads, and resource allocation to ensure effective support across facilities.

Drive Operational Excellence

• Oversee support for plant endpoint technologies, including scanners, tablets, printers, mobile devices, labeling systems, and shop‑floor workstations.
• Ensure timely resolution of technology incidents and minimize operational disruptions.
• Coordinate with Infrastructure, Security, Applications, and external vendors to resolve issues and improve service delivery.

Execute Technology Initiatives

• Lead local deployment and implementation of operational technology (OT) and infrastructure solutions.
• Support testing, training, adoption, and go‑live activities for plant technology projects.
• Ensure new technologies are successfully integrated into plant operations.

Partner with Operations

• Build strong relationships with plant leadership and operational teams.
• Identify opportunities to improve productivity, technology reliability, and the associate experience.
• Participate in problem‑solving and continuous improvement initiatives that deliver measurable business value.

Required Qualifications

• Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience supporting manufacturing, distribution, operational technology, or infrastructure environments.
• Prior leadership experience, including leading teams, projects, or technical resources.
• Experience supporting endpoint technologies such as scanners, mobile devices, printers, and labeling systems.
• Strong troubleshooting, communication, and stakeholder management skills.
• Understanding of manufacturing and distribution processes and supporting technologies.

Preferred Qualifications

• Experience with Manufacturing Execution Systems (MES), PLC‑connected environments, or industrial technologies.
• Knowledge of endpoint management platforms and device deployment processes.
• Familiarity with virtualization technologies and cloud platforms such as Azure or AWS.
• Lean, Six Sigma, ITIL, or related certifications.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award‑winning reputation for equality, diversity and inclusion, flexibility, work‑life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross‑company.
• Social Impact: Four employee‑led and self‑directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Full time

Hiring Range: $103,700.00 - $163,020.00 USD

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company (the “Company”) is an equal opportunity employer and strives to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E‑Verify employer. E‑Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E‑verify Right to Work Poster: English, Spanish