People Operations Partner

Delta Faucet Company; Troutman (NC); On-site; USD 65,900 - 103,400; Full time

Benefits offered by this job

Comprehensive benefit plans

Retirement and savings programs

Tuition reimbursement

Paid volunteer day annually

Job summary

Delta Faucet Company is seeking a People Operations Partner in Troutman, NC. This onsite role is pivotal in championing the HR needs for our hourly workforce, enhancing employee experience, and driving talent strategies.

You will lead recruitment, handle employee relations, and collaborate with site leadership to foster a positive culture. With a Bachelor's degree in Human Resources or Business Administration and at least 3 years of HR experience, you'll play a key role in shaping the future of our team.

Qualifications

• Minimum of 3 years of HR experience in a manufacturing environment.
• Experience supporting multi-shift operations and hourly employee populations.
• PHR, SHRM-CP, or SHRM-SCP certification preferred.

Responsibilities

• Lead recruitment and hiring for hourly roles.
• Drive employee onboarding and performance management.
• Provide advice on employee relations issues.

Skills

Communication and interpersonal skills

Organizational skills

Problem-solving abilities

Ability to influence and coach leaders

Education

Bachelor’s degree in Human Resources or related field

Tools

Microsoft Office

HRIS

Job description

Your role at Delta Faucet

As a People Operations Partner at the Delta Faucet Company distribution facility, you’ll be at the heart of our mission to create a thriving, inclusive, and high‑performing workplace. In this dynamic, onsite role based in Troutman, NC, you’ll be the go‑to HR partner for our hourly workforce—championing employee experience, driving talent strategies, and ensuring operational excellence across all shifts.

You’ll collaborate closely with site leadership and team members to shape a positive work environment where people feel heard, supported, and empowered to grow. From leading recruitment efforts to resolving employee relations matters with care and professionalism, your work will directly impact the culture and success of our manufacturing operations.

This role reports to the Regional HR Operations Director and offers a unique opportunity to make a meaningful difference every day—while building your HR career in a fast‑paced, hands‑on environment.

Responsibilities

• Lead the talent acquisition hourly process, including recruitment, interviewing, and hiring of qualified applicants for all hourly roles; collaborate with departmental supervisors to understand skills and competencies required for openings.
• Promote a positive and inclusive employee experience by leading and supporting the development and implementation of site communication, engagement and retention plans, along with community involvement activities.
• Drive hourly onboarding, performance and training activities; administer service award and recognition programs; manage job change and separation processes.
• Ensure consistent application and execution of HR programs and processes.
• Ensure that career and lifecycle changes are accurately completed in the HRIS.
• Investigate, advise, and coach site leadership on appropriate resolution of employee relations situations; proactively implement measures to minimize such issues; serve as an escalation point on employee relations matters.
• Support and apply lean manufacturing programs and actions.
• Maintain employee records and compliance for remote and hybrid employees working in North Carolina, including local wage ordinances, sick time, break requirements, and home office reimbursements.
• Demonstrate dedication and flexibility to support employees across three shifts and applicable locations.
• Domestic travel up to 10%.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 3 years of HR experience, preferably in a manufacturing or industrial environment.
• PHR, SHRM‑CP, or SHRM‑SCP certification strongly preferred.
• Proficiency in North Carolina labor laws.
• Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
• Proven ability to handle confidential information with discretion and professionalism.
• Experience supporting multi‑shift operations and hourly employee populations.
• Demonstrates strong organizational skills and a dedication to maintaining structure with attention to detail.
• Skilled in Microsoft Office; experience with HRIS and communication platforms preferred.
• Strong problem‑solving and decision‑making abilities in a fast‑paced environment.
• Ability to influence and coach leaders to drive positive employee outcomes.
• Passion for fostering an inclusive, engaging, and high‑performance workplace culture.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award‑winning reputation for equality, diversity and inclusion, flexibility, work‑life balance, and more.
• Well‑being: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial well‑being.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross‑company.
• Social Impact: Four employee‑led and self‑directed Business Resource Groups; paid volunteer day annually; employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company

Shift 1 (United States of America) – Full time

Hiring Range: $65,900.00 – $103,400.00 USD (actual compensation may vary based on experience, education, geographic location, and/or skills).

Equal Opportunity Statement

Delta Faucet Company is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

E‑Verify

Delta Faucet Company is an E‑Verify employer. E‑Verify is an Internet‑based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. E‑Verify Participation Poster: English & Spanish. E‑verify Right to Work Poster: English, Spanish.