People Operations Partner

Masco Corporation; Jackson (TN); On-site; USD 66,000 - 103,000; Full time

Benefits offered by this job

Culture & Inclusion

Wellbeing benefits

Learning & Development

Volunteer opportunities

Job summary

Delta Faucet Company in Jackson, TN is seeking a People Operations Partner to serve as the HR partner for our hourly workforce on site. You will champion employee experience, drive talent strategies, and ensure operational excellence across all shifts.

Working with site leadership, you will lead recruitment, onboarding, employee relations, and training initiatives, while promoting an inclusive, high‑performing culture.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of HR experience, preferably in a manufacturing or industrial environment.
• PHR, SHRM-CP, or SHRM-SCP certification strongly preferred.
• Proficient in North Carolina labor laws.
• Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
• Experience supporting multi‑shift operations and hourly employee populations.
• Demonstrates strong organizational skills and attention to detail.
• MS Office; HRIS and communication platforms preferred.

Responsibilities

• Leads the talent acquisition process for all hourly roles and collaborates with department supervisors.
• Promotes inclusive employee experience through site communication, engagement and retention plans.
• Drives onboarding, performance and training activities, administers service awards and recognition programs.
• Ensures consistent application and execution of HR programs and processes.
• Ensures HRIS data and career changes are accurately updated.
• Investigates and coaches site leadership on employee relations matters.
• Supports lean manufacturing programs and maintains records.
• Demonstrates ability to support multiple shifts.

Skills

Talent acquisition

Employee relations

Onboarding

HR strategy

Communication

Multi‑shift support

HRIS

Coaching leaders

Education

Bachelor’s degree in HR/Business Administration

Tools

HRIS

MS Office

Job description

At Delta Faucet , we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet:

As a People Operations Partner at the Delta Faucet Company manufacturing and distribution facility, you’ll be at the heart of our mission to create a thriving, inclusive, and high-performing workplace. In this dynamic, onsite role based in Jackson, TN, you’ll be the go‑to HR partner for our hourly workforce—championing employee experience, driving talent strategies, and ensuring operational excellence across all shifts.

You’ll collaborate closely with site leadership and team members to shape a positive work environment where people feel heard, supported, and empowered to grow. From leading recruitment efforts to resolving employee relations matters with care and professionalism, your work will directly impact the culture and success of our manufacturing operations.

This role reports to the site People Operations Manager and offers a unique opportunity to make a meaningful difference every day—while building your HR career in a fast-paced, hands‑on environment.

Responsibilities:

• Leads the talent acquisition hourly process, which may include recruitment, interviewing, and hiring of qualified job applicants, for all hourly roles; collaborates with departmental supervisors to understand skills and competencies required for openings.
• Promotes positive and inclusive employee experience by leading and supporting the development and implementation of site communication, engagement and retention plans, along with community involvement activities.
• Drives hourly onboarding, performance and training activities, administers service award and recognition programs, job change and separation processes.
• Ensures consistent application and execution of HR programs and processes.
• Ensures that career and life cycle changes are accurately completed in the HRIS.
• Investigates, advises, and coaches site leadership on appropriate resolution of employee relations situations, while proactively implementing measures to minimize such issues, serves as an escalation point on employee relations matters.
• Supports and applies lean manufacturing programs and actions.
• Maintains employee records and compliance
• Dedication and flexibility to support employees across multiple shifts and applicable locations.
• Domestic travel up to 10%.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 3 years of HR experience, preferably in a manufacturing or industrial environment.
• PHR, SHRM-CP, or SHRM-SCP certification strongly preferred.
• Proficient in North Carolina labor laws.
• Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
• Proven ability to handle confidential information with discretion and professionalism.
• Experience supporting multi‑shift operations and hourly employee populations.
• Demonstrates strong organizational skills and a dedication to maintaining structure with attention to detail.
• Skilled in Microsoft Office; experience with HRIS and communication platforms preferred.
• Strong problem‑solving and decision‑making abilities in a fast-paced environment.
• Ability to influence and coach leaders to drive positive employee outcomes.
• Passion for fostering an inclusive, engaging, and high‑performance workplace culture.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award‑winning reputation for equality, diversity and inclusion, flexibility, work‑life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross‑company.
• Social Impact: Four employee‑led and self‑directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Shift 1 (United States of America)

Full time

Hiring Range: $65,900.00 - $103,400.00 USD

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish