Senior People Operations Leader

Heirloom; Brisbane (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Stock options

Flexible PTO

401(k)

Wellness reimbursement

Education budget

Job summary

Heirloom is looking for an experienced HR leader to scale people operations in California. The role will own HRIS administration, payroll coordination, benefits, leave, and open enrollment, while ensuring compliance with federal and state laws.

You will drive onboarding/offboarding, support performance cycles, and assist with compensation and light recruiting. The position emphasizes culture initiatives and company-wide communications in a fast-moving startup.

Qualifications

• 7+ years of progressive HR experience including HRIS management, payroll and benefits administration, compliance, and employee lifecycle management (including immigration support).
• Experience building HR processes and systems from scratch.
• Ability to handle sensitive, confidential, or high-stakes employee situations.

Responsibilities

• Own HR systems and processes — HRIS administration, payroll coordination, and benefits, leave, and open enrollment administration.
• Ensure full compliance with federal and state employment law, owning required policies, postings, audits, and the employee handbook.
• Own onboarding and offboarding end-to-end, and support performance management cycles, including manager enablement.
• Partner on compensation administration (bands, offers, equity paperwork) and provide light-touch recruiting support as needed.
• Serve as the first point of contact for employee questions, conflicts, and investigations, handling sensitive matters with discretion.
• Design and run engagement and culture initiatives, and coach managers through people issues.
• Own company-wide communications — all-hands content, regular updates, and org announcements — including messaging on sensitive or high-stakes topics.
• Define people ops metrics and report on them to leadership.
• Own or support vendor and tooling contracts adjacent to people ops, and take on ad hoc operational projects as the company scales.

Skills

HRIS administration

Payroll coordination

Benefits administration

Compliance management

Employee lifecycle

Education

Bachelor's degree in HR or related field

Tools

Workday

Excel

Job description

Heirloom is looking for an experienced HR leader to scale people operations in California. The role will own HRIS administration, payroll coordination, benefits, leave, and open enrollment, while ensuring compliance with federal and state laws.

You will drive onboarding/offboarding, support performance cycles, and assist with compensation and light recruiting. The position emphasizes culture initiatives and company-wide communications in a fast-moving startup.