Senior Payroll Tax Specialist: Notices & Amendments

Intuit, Inc.; Cleveland (OH); Remote; USD 52,000 - 70,000; Full time

Job summary

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and Pay & File. You will handle high-volume cases with strong technical depth, mentoring colleagues and growing your own expertise.

In this role, you will research complex State and Federal notices, prepare amended returns, and ensure timely submissions while maintaining thorough documentation and SLA discipline. This is a high-visibility position within PTO operations.

Qualifications

• 2–3+ years of hands-on payroll tax experience with a strong focus on notice resolution, amended return preparation, and payroll error correction across multiple states, not just general payroll administration.
• Working knowledge of IRS and state agency notice types; read a notice, identify type, and determine the resolution path.
• Experience resolving State and Federal payroll tax notices independently, including balance-due notices, penalty assessments, SUI rate changes, and deposit mismatches.
• Comprehensive knowledge of tax payment and filing regulations; understand employee vs employer tax responsibilities across federal/state jurisdictions.
• Hands-on experience preparing and approving amended Federal (Form 941-X, W-2c) and State payroll tax returns across all states, including PA, OH, etc.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, deposits, penalties/interest.
• Multi-state payroll tax expertise: reciprocity, resident/nonresident taxation, SUI accounts, local tax compliance.
• Proficiency with at least one payroll platform and Salesforce navigation.
• Excel/Google Sheets: VLOOKUP, pivots, reconciliation auditing.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts: process payroll runs, audit output, manage filings and payments, ensure compliance.
• Independently research and resolve complex State and Federal payroll tax notices through intake to closure.
• Prepare written agency responses with supporting documentation and submit within deadlines.
• Prepare amended payroll tax returns (Form 941-X and state equivalents) independently for complex amendments.
• Support payroll correction workflows: identify error sources, quantify tax impact, document audit trail, close cases.
• Manage personal WIP queue by SLA dates and maintain thorough case documentation.
• Perform high-level trend analysis of customer/system data and agency correspondence to identify deficiencies.
• Contribute to SOP and KB updates with recommended revisions and solutions.
• Collaborate across Corrections, Amendments, Pay & File, and Tax Notice teams; mentor TP1 staff.

Skills

Payroll tax expertise

Notice resolution

Amended return preparation

Tax notices handling

FICA/FUTA/FITW knowledge

Interstate multi-state tax

Salesforce proficiency

Excel/Sheets

Education

Associates or Bachelor's in Accounting/Business/Finance

Fundamental Payroll Certification (FPC)

CPP (preferred)

Tools

Salesforce

Payroll platform

Job description

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and Pay & File. You will handle high-volume cases with strong technical depth, mentoring colleagues and growing your own expertise.

In this role, you will research complex State and Federal notices, prepare amended returns, and ensure timely submissions while maintaining thorough documentation and SLA discipline. This is a high-visibility position within PTO operations.