Senior Payroll Tax Consultant & Client Advisor

UKG; Pierre (SD); Remote; USD 59,000 - 84,000; Full time

Job summary

UKG Inc. is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise. You will act as a senior resource for complex client situations, escalations, and cross-functional coordination while remaining an individual contributor.

You will coach and mentor teammates, identify trends and risks, and help advance approved initiatives. The role supports the Payroll Tax Manager and collaborates with Payroll, HRIS, Product, and other partners.

Qualifications

• Bachelor's degree or 5+ years Payroll Tax experience.
• Proficiency with Microsoft Office.
• Knowledge of all areas of employment tax processing (Tax Deposits, Returns, Notices, Adjustments).
• Knowledge of jurisdiction guidelines and ability to explain employment tax laws.
• Proven Year‑End proficiency.
• Subject matter expertise across multiple clients with varying complexity.

Responsibilities

• Serve as a senior resource for complex client, tax, and service questions.
• Guide team on client relationship management and complex account situations.
• Assist with client escalations needing experience or SME input.
• Participate in higher complexity client meetings when helpful.
• Evaluate tax and compliance risks and determine next steps.
• Provide advanced payroll tax expertise on US requirements.
• Review complex situations and recommend actions while preserving client ownership.
• Support strategy and prep for complex client discussions as needed.
• Facilitate cross-team collaboration when issues span multiple groups.
• Identify recurring trends and raise to leadership.
• Drive continuous improvement and advance approved initiatives.
• Provide peer coaching and knowledge sharing within the team.
• Help develop payroll tax expertise across the team.
• Assist with client transitions or stabilization efforts.

Skills

Payroll Tax

Client relations

Tax compliance

Microsoft Office

Education

Bachelor's degree in business

CPP

CPA

Tools

MS Office

Job description

UKG Inc. is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise. You will act as a senior resource for complex client situations, escalations, and cross-functional coordination while remaining an individual contributor.

You will coach and mentor teammates, identify trends and risks, and help advance approved initiatives. The role supports the Payroll Tax Manager and collaborates with Payroll, HRIS, Product, and other partners.