Senior Payroll Tax Lead Consultant

UKG; Bismarck (ND); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise across complex payroll tax situations. This senior contributor role supports Payroll Tax operations, offers coaching, and collaborates with cross-functional partners while not managing a team.

You will analyze trends, guide account teams, and advance initiatives to strengthen client service and payroll tax capabilities, with opportunities for QBR participation and knowledge sharing.

Qualifications

• Bachelor’s degree in business or accounting, or 5+ years payroll tax experience.
• Proficiency with Microsoft Office applications.
• Knowledge of employment tax processing (deposits, returns, notices, amendments).
• Ability to interpret payroll tax laws and jurisdiction guidelines.
• Proven Year-End proficiency.
• Demonstrated subject matter expertise across multiple clients with varying complexity.

Responsibilities

• Serve as a senior resource for complex client, tax, and service related questions.
• Provide guidance to team members on client relationship management and complex account situations.
• Assist with client escalations requiring additional experience or subject matter expertise.
• Participate in higher complexity client meetings when additional support is beneficial.
• Help team members evaluate tax and compliance risks and determine appropriate next steps.
• Provide advanced subject matter expertise on US payroll tax requirements and complex scenarios.
• Review complex situations and provide recommendations while allowing the assigned account representative to retain ownership of the client relationship.
• Support QBR strategy and preparation for complex or high visibility client discussions when needed.
• Facilitate collaboration with Payroll, Payment Services, HRIS, Product, and other internal partners when issues span multiple teams.
• Identify recurring client, operational, and compliance trends and raise them to leadership.
• Encourage and support continuous improvement by identifying opportunities and helping advance approved initiatives.
• Provide peer coaching, knowledge sharing, and informal mentoring to team members.
• Support development of client management and payroll tax expertise across the team.
• Assist with client transitions or stabilization efforts when additional experience is required.
• Escalate significant client, compliance, resource, or organizational concerns to the Payroll Tax Manager.

Skills

Payroll tax knowledge

Microsoft Office proficiency

Employment tax processing

Tax law interpretation

Year-End proficiency

Subject matter expertise across many

Education

Bachelor's degree or CPA/CPP

Tools

UKG Product suite

Job description

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise across complex payroll tax situations. This senior contributor role supports Payroll Tax operations, offers coaching, and collaborates with cross-functional partners while not managing a team.

You will analyze trends, guide account teams, and advance initiatives to strengthen client service and payroll tax capabilities, with opportunities for QBR participation and knowledge sharing.