Senior Payroll Tax Consultant — Complex Client Support

UKG; Frankfort (KY); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise. This role supports the Payroll Tax team and collaborates with Payroll, HRIS, Product, and other partners to manage complex client situations.

The Lead coaches teammates, identifies trends, and deepens payroll tax knowledge while remaining an individual contributor. A bachelor’s degree in business or accounting (CPP/CPA) or 5+ years payroll tax experience is required.

Qualifications

• Bachelor’s degree in business or accounting or CPP/CPA; or 5+ years payroll tax experience.
• Proficiency with Microsoft Office applications.
• Knowledge of all areas of employment tax processing (Tax Deposits, Return filing, Tax Notice, etc.).
• Knowledge of jurisdiction guidelines and ability to interpret employment tax laws.
• Proven Year-End proficiency and cross-client expertise.
• Track record of SME across multiple clients with varying complexity.

Responsibilities

• Serve as a senior resource for complex client tax and service questions.
• Provide guidance on client relationship management and complex accounts.
• Assist with client escalations requiring SME level expertise.
• Participate in higher complexity client meetings when needed.
• Help identify tax and compliance risks and recommend next steps.
• Provide advanced tax expertise on US payroll requirements and complex scenarios.

Skills

Payroll Tax

Client relationship management

Complex tax scenarios

US payroll tax knowledge

Cross-functional collaboration

Accounting basics

Education

Bachelor's degree in business or accounting

CPP or CPA certification

Tools

Microsoft Office

Job description

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise. This role supports the Payroll Tax team and collaborates with Payroll, HRIS, Product, and other partners to manage complex client situations.

The Lead coaches teammates, identifies trends, and deepens payroll tax knowledge while remaining an individual contributor. A bachelor’s degree in business or accounting (CPP/CPA) or 5+ years payroll tax experience is required.