Senior Payroll Tax Consultant - Complex Client Solutions

UKG; Nashville (TN); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG Inc. is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise for the Payroll Tax team and clients.

This role acts as a senior resource for complex client situations, escalations, risk identification, and cross-functional coordination while remaining an individual contributor. The Lead strengthens client service and team capability through coaching and subject matter expertise, supporting the Payroll Tax Manager by identifying trends and opportunities without

Qualifications

• Bachelor's degree in business, CPP or CPA, or 5+ years payroll tax experience.
• Proficiency with Microsoft Office applications and tax processing knowledge.

Responsibilities

• Serve as a senior resource for complex client, tax, and service questions.
• Provide guidance to team on client relationship management and complex account situations.
• Assist with client escalations requiring subject matter expertise and experience.
• Support high-visibility client discussions and cross-functional collaboration when needed.

Skills

Payroll tax expertise

Client relationship management

Risk assessment

Education

Bachelor's degree in business

CPP or CPA

Tools

Microsoft Office

Job description

UKG Inc. is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise for the Payroll Tax team and clients.

This role acts as a senior resource for complex client situations, escalations, risk identification, and cross-functional coordination while remaining an individual contributor. The Lead strengthens client service and team capability through coaching and subject matter expertise, supporting the Payroll Tax Manager by identifying trends and opportunities without