Senior Payments Platform Lead

Airbnb; United States; Remote; USD 232,000 - 282,000; Full time

Job summary

Airbnb is seeking a senior leader to manage all aspects of guest payments capabilities. You will drive strategy for pay-ins, refunds, financing options, and global/local payment methods, partnering with engineering to ensure high availability and performance across the payments funnel.

You will lead senior platform managers, collaborate with legal, tax, risk, and operations, and influence senior leadership with data-driven decisions and industry insights. This role is remote-eligible in the US.

Qualifications

• 12+ years of product management experience in inbound (pay-ins) and outbound (pay-outs) money movement within a payments, finance, or heavily transactional company.
• Proven product management experience with a deep understanding of stakeholder needs.
• Strong interpersonal skills: able to push back, ask questions, and challenge others while creating lasting, collaborative partnerships.
• Experience working directly with non-product teams such as legal, tax, compliance, risk, and payments operations.
• Direct experience working with Engineers.

Responsibilities

• Deliver and evolve Guest Payments Platform Strategy & Roadmap: Lead the development and execution of the Payments platform strategy and roadmap for Guest Pay-ins, refunds, payment plans, methods and processing resilience.
• Manage Execution & Delivery: Oversee the end-to-end product development lifecycle for the various sub domains within the guest payment team, from concept and feasibility analysis to execution, launch, and post-launch optimization.
• Lead Cross-Functional Teams: Guide and collaborate with cross-functional teams (Engineering, Design, Product Marketing, Platform Risk, Compliance, etc.) to deliver high-quality capabilities and ensure dependencies are managed effectively.
• Team Leadership & Development: Lead, mentor, and develop a high-performing team of senior platform managers, fostering a culture of excellence and innovation.
• Contribute to overarching Payment Platform Strategy: Act as a key contributor to the broader payments platform strategy, providing expert insights on the competitive landscape, emerging technologies, and consumer trends.
• Stakeholder Management & Communication: Manage stakeholder expectations and present plans, progress, and outcomes to senior leadership and other cross-functional partners to ensure alignment and influence outcomes.
• Operational Excellence: Define and monitor key product metrics, ensuring product quality and continuous improvement to meet operational and business goals.

Skills

Payments domain experience

Stakeholder management

Cross-functional collaboration

Engineers collaboration

Job description

Airbnb is seeking a senior leader to manage all aspects of guest payments capabilities. You will drive strategy for pay-ins, refunds, financing options, and global/local payment methods, partnering with engineering to ensure high availability and performance across the payments funnel.

You will lead senior platform managers, collaborate with legal, tax, risk, and operations, and influence senior leadership with data-driven decisions and industry insights. This role is remote-eligible in the US.