Senior Payments Lead — Remote & Process Innovator

Lever, Inc.; Northern (KY); Hybrid; USD 32,000 - 51,000; Full time

Benefits offered by this job

Remote work options

Medical, dental, vision coverage

401(k) with employer matching

Wellness programs

Job summary

Entrata seeks a Senior Payments Specialist to manage complex reconciliations, resolve escalated disputes, and oversee ACH, Check 21, and settlement adjustments. You will mentor colleagues, support cross-functional initiatives, and drive process improvements for accuracy and efficiency.

This role offers remote options and demands strong banking operations knowledge, data analysis, and leadership to ensure regulatory compliance and client satisfaction.

Qualifications

• Deep knowledge of banking operations and payment processing workflows.
• Strong data analysis, problem solving, and decision making.
• Excellent communication and leadership capabilities.

Responsibilities

• Perform complex reconciliations and lead resolution of high-priority discrepancies.
• Handle escalated chargeback disputes, reversals, and adjustments with minimal supervision.
• Ensure ACH and Check 21 processes comply with regulations.
• Identify trends in failed payments and implement preventative solutions.
• Collaborate with clients, banking partners, and internal stakeholders.
• Mentor less experienced team members and support process improvements.

Skills

Banking operations

Payment processing

Data analysis

Communication

Leadership

Problem solving

Multitasking

Education

High school diploma

Associate or Bachelor's degree in business/finance

Tools

SQL

Job description

Entrata seeks a Senior Payments Specialist to manage complex reconciliations, resolve escalated disputes, and oversee ACH, Check 21, and settlement adjustments. You will mentor colleagues, support cross-functional initiatives, and drive process improvements for accuracy and efficiency.

This role offers remote options and demands strong banking operations knowledge, data analysis, and leadership to ensure regulatory compliance and client satisfaction.