Senior Payments Data Analyst — Platform Insights

Brigit; San Francisco (CA); On-site; USD 155,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision

Flexible PTO

401k plan

Wellbeing benefits

Tech cost reimbursements

Learning & development

Job summary

Brigit is a holistic financial health company in San Francisco seeking a Payments Data & Analytics Specialist. You will optimize the balance between transaction costs and success rates across ACH and card rails, partnering with Data Science to evaluate predictive models and guide engineering and product choices.

The role sits within Team Money, focusing on payment failures, cost drivers, and smarter collection timing.

Qualifications

• 7+ years in payments analytics or related fintech roles.
• Advanced SQL and data modeling skills.
• Deep knowledge of ACH, card networks, and settlement timing.
• Ability to translate model outputs into business decisions.
• Strong investigative instincts for data anomalies.
• Comfort in fast-paced, cross-functional environments.
• Familiarity with NACHA/AML compliance is a plus.

Responsibilities

• Analyze the tradeoff between transaction costs and success rates across ACH and card rails and develop recommendations.
• Investigate payment failure patterns by institution, response code, and payment method and drive remediations with Engineering, Product and Operations.
• Evaluate payment routing and collection strategies and size impact of new configurations or vendor capabilities.
• Assess retry logic for cost and member experience implications and recommend smarter approaches.
• Build and refine alerting to detect payment anomalies quickly (return spikes, failures, changes in behavior).
• Collaborate with Data Science to support deployment and evaluation of predictive models for collection timing and decisions.
• Build monitoring dashboards to track model performance post-launch and surface adjustments.
• Translate model outputs into business insights for stakeholders across product, finance, and leadership.

Skills

Advanced SQL

Payments analytics

Payments domain knowledge

Data Science collaboration

Anomaly detection

Cross-functional collaboration

NACHA/AML familiarity

Job description

Brigit is a holistic financial health company in San Francisco seeking a Payments Data & Analytics Specialist. You will optimize the balance between transaction costs and success rates across ACH and card rails, partnering with Data Science to evaluate predictive models and guide engineering and product choices.

The role sits within Team Money, focusing on payment failures, cost drivers, and smarter collection timing.