Senior Payments Analytics Lead

EG America; Westborough (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401K with Company Match

Tuition Reimbursement

Employee Assistance Program

Team Member Discounts

Job summary

A leading convenience retailer in Massachusetts is seeking a Senior Customer Payments Analyst to manage customer payment functions and processing. The role involves partnering with various teams to address key issues, leading user testing, and generating analytical reporting on payment volumes. Candidates should possess a Bachelor's degree in Business, Finance, or Accounting and have 5-8 years of experience in retail operations or banking. The position offers a range of benefits in a fast-paced corporate environment.

Qualifications

• 5-8 years in retail operations, accounting, banking or related field.
• 3-5 years customer payments experience preferred.

Responsibilities

• Execute all tasks of the Customer Payments Analyst confidently.
• Lead user acceptance testing and certification testing.
• Oversee reprocessing of sales not captured to maximize revenues.
• Generate and maintain analytical reporting on payments volumes.

Skills

Excellent oral and written communication skills

Strong problem-solving skills

Strong analytical and reporting skills

Strong interpersonal skills

Proficient in Microsoft Office Suite

Education

Bachelor’s degree (Business, Finance, Accounting)

Bachelor’s degree in Accounting

Job description

A leading convenience retailer in Massachusetts is seeking a Senior Customer Payments Analyst to manage customer payment functions and processing. The role involves partnering with various teams to address key issues, leading user testing, and generating analytical reporting on payment volumes. Candidates should possess a Bachelor's degree in Business, Finance, or Accounting and have 5-8 years of experience in retail operations or banking. The position offers a range of benefits in a fast-paced corporate environment.