Senior Patient Services Specialist

Providence Health & Services; Seattle (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated front office support professional to join their team. In this role, you will be responsible for patient registration, scheduling, and delivering exceptional customer service. The organization values its caregivers and fosters a culture of patient-focused care, emphasizing the importance of mutual respect and commitment. With a focus on personal and professional growth, this position offers the opportunity to thrive in a supportive environment where your contributions truly matter. If you're passionate about making a difference in patients' lives, this is the perfect opportunity for you.

Qualifications

• 1 year recent experience as a receptionist or front desk staff.
• Familiarity with medical terminology and basic medical record processes.

Responsibilities

• Perform patient registration and scheduling tasks.
• Provide excellent customer service to patients and their families.

Skills

Customer Service

Patient Registration

Scheduling

Medical Terminology

Education

Associate's Degree

Job description

This position performs a variety of front office clerical and support tasks. Primary responsibilities include patient registration, patient scheduling, and customer service activities.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill to thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

1. Associate's Degree from a college or technical school
2. 1 year recent receptionist or front desk experience
3. Experience with medical terminology and basic medical record processes

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.