Senior Patient Services & Clinic Coordination

Providence Swedish Medical Center; Seattle (WA); On-site; USD 41,000 - 63,000; Full time

Job summary

Providence Swedish Medical Center in Seattle is recruiting a Senior Patient Services Specialist to coordinate patient services for the Swedish Cancer Institute across multiple campuses. You will manage scheduling for new patients, follow-up visits, treatments, and tests, while handling insurance verifications and referrals, and maintaining patient records with accuracy.

The role requires oncology administrative training within six months, medical terminology certification within 180 days, and

Qualifications

• Oncology administrative training completed within six months
• Medical Terminology Certification or course completed within 180 days of hire
• 1 year of healthcare setting experience preferred (e.g., physician’s office, scheduler)
• Experience obtaining insurance verifications, referrals and authorizations

Responsibilities

• Schedule new patients and follow-up clinic appointments
• Coordinate subsequent treatments and requested diagnostic tests
• Obtain insurance verifications, referrals and authorizations
• Prepare and maintain patient medical records
• Reconcile billing issues and triage phone calls across multiple lines

Job description

Providence Swedish Medical Center in Seattle is recruiting a Senior Patient Services Specialist to coordinate patient services for the Swedish Cancer Institute across multiple campuses. You will manage scheduling for new patients, follow-up visits, treatments, and tests, while handling insurance verifications and referrals, and maintaining patient records with accuracy.

The role requires oncology administrative training within six months, medical terminology certification within 180 days, and