Senior Patient Scheduling & Records Coordinator

Nebraska Medicine; Omaha (NE); On-site; USD 42,000 - 58,000; Full time

Job summary

Nebraska Medicine in Omaha seeks a Sr. Associate Patient Coordinator to manage patient scheduling, records, and referrals with a focus on accuracy and timely service.

This full-time role supports physicians, clinics and departments to keep patient care flowing smoothly. Responsibilities include coordinating appointments, obtaining records, scheduling multiple tests, and providing friendly, professional customer service in a fast-paced healthcare environment.

Qualifications

• Minimum of one year in a healthcare customer service environment.
• Strong verbal and written communication skills.
• Ability to work collaboratively with an interdisciplinary team.
• Knowledge of medical terminology.
• Demonstrated analytical, prioritizing, and organizational skills.

Responsibilities

• Obtain and handle medical records by coordinating with patients and offices to create accurate patient charts.
• Register and schedule patients and coordinate referrals to clinical programs.
• Schedule multiple appointments and services; reschedule as needed.
• Provide clerical support for scheduling and coordination of procedures.
• Support team with administrative tasks across clinic, surgical, and procedural areas.

Skills

Healthcare customer service

Verbal and written communication

Team collaboration

Medical terminology knowledge

Analytical and organizational skills

Education

High school diploma or equivalent

Associates degree in business or healthcare

Medical Assistant or Nursing Assistant preferred

Tools

EPIC

Microsoft Office

Job description

Nebraska Medicine in Omaha seeks a Sr. Associate Patient Coordinator to manage patient scheduling, records, and referrals with a focus on accuracy and timely service.

This full-time role supports physicians, clinics and departments to keep patient care flowing smoothly. Responsibilities include coordinating appointments, obtaining records, scheduling multiple tests, and providing friendly, professional customer service in a fast-paced healthcare environment.