Senior Patient Experience Architect

Sanofi; Cambridge (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Sanofi is seeking a Digital Architect to lead end-to-end architecture for the Patient Experience domain, spanning digital experiences, CRM, cloud platforms, integrations, and AI. This hands-on technical leadership role designs, validates, and guides implementation across AWS, Salesforce, Snowflake, and Informatica/IICS while ensuring security, governance, and regulatory compliance.

You will drive platform simplification, reusable patterns, and interoperable agentic AI solutions, collaborating

Qualifications

• Bachelor's degree required, CS/Engineering/IS or related field; 5 years of technical architecture or 7 years in senior engineering roles designing integrations and platforms.
• AWS Certified Solutions Architect required with hands-on experience building secure, resilient cloud-native solutions on AWS.
• Experience with enterprise integration patterns including API, batch, event-driven, and orchestration across distributed systems.

Responsibilities

• Lead end-to-end architecture for Patient Experience domain translating journeys, capabilities, and regulatory requirements into scalable designs across digital experiences, CRM, cloud apps, integrations, data, analytics, and AI.
• Produce hands-on architecture deliverables: blueprints, current/target-state architectures, ADRs, and C4 models for engineering teams.
• Own and evolve the Patient Experience technology roadmap across AWS, Salesforce, Snowflake, Informatica/IICS, and shared services.
• Apply modern patterns: API-first, event-driven, domain-driven, serverless, microservices; select approach by context.
• Drive platform simplification, consolidate capabilities, and reduce point-to-point dependencies.

Skills

AWS Certified Solutions Architect

Enterprise integration patterns

Salesforce integrations

Cloud-native architectures

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Terraform

AWS CloudFormation/CDK

Informatica/IICS

Snowflake

IcePanel

Job description

Sanofi is seeking a Digital Architect to lead end-to-end architecture for the Patient Experience domain, spanning digital experiences, CRM, cloud platforms, integrations, and AI. This hands-on technical leadership role designs, validates, and guides implementation across AWS, Salesforce, Snowflake, and Informatica/IICS while ensuring security, governance, and regulatory compliance.

You will drive platform simplification, reusable patterns, and interoperable agentic AI solutions, collaborating