Patient Experience Architect — AI, Cloud & Data

Sanofi US; Cambridge (MA); On-site; USD 134,000 - 193,000; Full time

Job summary

Sanofi US is seeking a Digital Architect to lead the Patient Experience domain architecture from Morristown, NJ. You will own the end-to-end design for digital experiences, data flows, integrations, AI, and cloud platforms while guiding hands-on delivery.

You will shape the technology roadmap, establish governance, and ensure secure, scalable, compliant solutions across AWS, Salesforce, Snowflake, and partner services.

Qualifications

• Bachelor's degree plus 5 years of technical architecture or senior engineering experience.
• Or 7 years of technical architecture or senior engineering experience designing integrations and platforms.
• AWS Certified Solutions Architect with hands-on, secure, scalable cloud-native solutions on AWS.
• Deep knowledge of enterprise integration patterns: API, batch, event-driven, asynchronous messaging, and orchestration.
• Experience architecting Salesforce integrations or related CRM/patient engagement platforms.
• Experience with Infrastructure as Code Terraform, CloudFormation/CDK, and modern CI/CD/DevSecOps practices.
• Ability to communicate complex architecture clearly to technical and non-technical stakeholders.
• Experience in enterprise architecture governance frameworks, ADRs, and architecture exceptions.

Responsibilities

• Lead end-to-end architecture for Patient Experience domain translating journeys, capabilities, and regulatory requirements into scalable designs across digital experiences, CRM, cloud-native apps, integrations, data, analytics, and AI.
• Produce hands-on architecture deliverables: blueprints, current/target-state architectures, ADRs, and C4 models for engineering teams.
• Own and evolve the Patient Experience technology roadmap, covering modernization, debt, and tech adoption across AWS, Salesforce, Snowflake, Informatica/IICS, and shared services.
• Apply API-first, event-driven, domain-driven, serverless, and microservices patterns based on business and technical context.
• Drive platform simplification, consolidate capabilities, and eliminate point-to-point dependencies.
• Ensure IaC-defined cloud infrastructure for security, consistency, and repeatability across environments.

Skills

Technical architecture

Stakeholder communication

Cloud architecture

Enterprise governance

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

AWS

Salesforce integrations

Terraform / CloudFormation

Informatica/IICS

CI/CD & DevSecOps practices

Job description

Sanofi US is seeking a Digital Architect to lead the Patient Experience domain architecture from Morristown, NJ. You will own the end-to-end design for digital experiences, data flows, integrations, AI, and cloud platforms while guiding hands-on delivery.

You will shape the technology roadmap, establish governance, and ensure secure, scalable, compliant solutions across AWS, Salesforce, Snowflake, and partner services.