Patient Accounts Specialist I

Covenant Health; Knoxville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Covenant Health is seeking a Patient Account Representative in Knoxville, TN. This full-time position requires you to manage patient accounts while adhering to departmental policies. Responsibilities include resolving account issues and ensuring compliance with regulations.

Ideal candidates possess healthcare experience, strong customer service skills, and familiarity with medical terminology. Join our team to contribute positively to patient services and department goals.

Qualifications

• 1-2 years of experience in healthcare preferred.
• Knowledge of insurance plans and collection practices required.
• Computer experience and familiarity with medical terminology beneficial.

Responsibilities

• Manage patient accounts as per department policies.
• Assist Supervisor in account issue resolution.
• Ensure compliance with regulations and guidelines.
• Utilize communication skills effectively with patients and staff.
• Participate in quality improvement initiatives and training.

Skills

Prior healthcare experience

Customer service

Knowledge of medical terminology

Claims submission

Computer experience

Education

High School Diploma or GED (preferred)

Job description

Covenant Health is seeking a Patient Account Representative in Knoxville, TN. This full-time position requires you to manage patient accounts while adhering to departmental policies. Responsibilities include resolving account issues and ensuring compliance with regulations.

Ideal candidates possess healthcare experience, strong customer service skills, and familiarity with medical terminology. Join our team to contribute positively to patient services and department goals.