Senior Patient Accounts Coordinator

AmeriCare; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Medical/Dental/Vision

401k with company match

Generous time off

Job summary

Americare is seeking a Senior Patient Accounts Coordinator to oversee claims processing, ensure timely submissions, and lead the department when the VP is unavailable. You will handle Medicaid/Medicare billing, denials follow-up, and maintain billing procedures with accuracy and urgency.

The role requires 3–4 years of relevant experience, HS diploma (associate degree a plus), and strong Excel skills (VLOOKUP, Pivot Tables).

Qualifications

• HS Diploma required; Associate degree a plus.
• 3–4 years of recent work experience in a patient accounts role.
• Highly organized with ability to track workflows via AR reports and worklists.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong attention to detail and communication skills.
• Ability to handle high volumes, balance priorities, and work independently.

Responsibilities

• Print claims and input information in billing systems (QCARE, OMNIPRO, FSS).
• Submit billing to Medicaid and Medicare; perform billing adjustments.
• Verify and match claims with authorizations; mail claims timely.
• Follow up on denials or escalate to Collections as needed.
• Prepare billing folders and assist with monthly AR reports.
• Demonstrate leadership in the absence of the manager; support VP as needed.
• Create and maintain billing procedures and documentation.
• Perform other senior-level duties and assist with ad-hoc tasks.

Skills

Attention to detail

Organizational skills

Strong communication skills

Multitasking

Independent worker

Education

HS Diploma

Associate degree

Tools

QCARE

OMNIPRO

FSS

MS Excel

Job description

Job Description:

The Senior Patient Accounts Coordinator is a member of the patient accounts department who ensures all claims are processed correctly and submitted in timely manner. In addition, the Senior Patient Accounts Coordinator will take a leadership role in the department when deemed necessary by the VP Patient accounts.

Responsibilities:

• Printing of claims
• Input information in whatever billing system eg. QCARE, OMNIPRO or FSS
• Submitting billing to Medicaid
• Billing adjustment
• Printing of Claims - verify, matching claims with authorization received
• Mail claims out in a timely fashion
• Inputs information in the billing software (Qcare, Ominpro, FSS)
• Follow up on denials if there is a need to submit do so, otherwise pass on to Collections
• Ensure all late charges are done
• Submit all Medicare claims with a memo stating all claims that were submitted daily or weekly
• Ensure all billing errors are corrected in the Medicare system
• Prepare billing folders
• Assume leadership in the absence of the manager and provide assistance to the Department VP as needed.
• Create and maintain documentation of policies, procedures, deadlines, and other preferences related to billing, collection, cash posting, unbilled items, etc.
• Assist in preparing monthly AR reports and responses for submissions, as well as other ad-hoc assignments.
• Prioritize multiple concurrent assignments and work with a sense of urgency.
• Perform other related senior-level duties as assigned.
• Demonstrate proficiency in MS Excel, including advanced features such as VLOOKUP, pivot tables, and filters.
• Work independently with limited supervision, demonstrating a strong work ethic.
• Occasionally work outside of established business hours and adjust personal schedule to meet deadlines as required.
• Assist in the preparation of analytical reports

Other Job Duties:

• All other duties as assigned
• Assist with the orientation and training of new staff as requested
• Assist with the data entry
• Pulling of charts whenever it's necessary for Billing
• Assist with the writing of BID's
• Participate in Americare's functions

Requirements:

• HS Diploma required; Associate degree a plus.
• Must have 3 - 4 years of recent work experience
• Highly organized and able to track workflows through AR reports and worklists
• Must be proficient in Microsoft Office (Excel, Word, Outlook)
• Strong attention to detail, strong communication skills
• Ability to handle high volumes, balance priorities and work independently
• Attention to Detail

Benefits:

• Comprehensive Medical/Dental/Vision Benefits
• Retirement Plan (401k with company match)
• Generous Time off including vacation, sick time, personal days and your birthday off
• Team-oriented company culture
• Opportunity for advancement
• Supportive management team

Americare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, sex, gender, pregnancy, religion, age, creed, marital and partnership status, national origin, ancestry, alienage, past or present physical or mental disability, genetic information, sexual orientation, gender identity, affectional preference, veteran or military status or citizenship status, or any other legally recognized protected basis under federal, state, or local law.