Senior Patient Account Representative

Konsus, Inc. (Superside); United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Patient Account Senior Representative for a remote role. This position involves managing accounts, conducting research, and ensuring timely payments while training new staff. Ideal candidates will have a high school diploma and 2-5 years experience in medical collections.

Qualifications

• 2-5 years of experience in medical/hospital insurance-related collections.
• Basic computer skills and ability to navigate multiple systems.
• Minimum typing speed of 45 words per minute.
• Knowledge of Commercial, Managed Care, Medicare, and Medicaid collections.

Responsibilities

• Conduct follow-up activities to resolve outstanding balances and ensure timely payment.
• Research accounts and communicate with payors and patients.
• Assist in training staff and participate in special projects.

Skills

Communication

Conflict Resolution

Computer Skills

Education

High school diploma or equivalent

Job description

A company is looking for a Patient Account Senior Representative - Remote.

Key Responsibilities

• Conduct follow-up activities on accounts to resolve outstanding balances and ensure timely payment
• Research accounts using patient accounting applications and internet resources, and communicate with payors and patients
• Assist in training new or existing staff and participate in special projects as needed

Required Qualifications, Training, and Education

• High school diploma or equivalent education
• 2-5 years of experience in medical/hospital insurance-related collections
• Basic computer skills and ability to navigate multiple systems
• Minimum typing requirement of 45 words per minute
• Knowledge of Commercial, Managed Care, Medicare, and Medicaid collections