Senior Patient Access Specialist: Onboarding & Verification

Ensemble Health Partners; Fairfield (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking a Senior Patient Access Specialist at Mercy - Fairfield Hospital to manage pre-registration, consent explanation and insurance verification for admissions. The role emphasizes accurate MRN assignment, compliance checks, and compassionate customer service in a hospital setting.

Responsibilities include auditing accounts, collecting patient financial liabilities, and supporting POS collections while maintaining compliance and data accuracy.

Qualifications

• Certified Healthcare Access Associate (CHAA) and/or CRCR, Certified Revenue Cycle Representative (Company Paid).
• 2 Year/Associate Degree required.
• Preferred education in Healthcare administration, business administration, or related field.
• 2–3 years in patient access or leadership role.
• Understanding of Revenue Cycle including admission, billing, payments and denials.
• Knowledge of Health Insurance requirements and CPT/procedure codes.
• Inquisitive mindset; openness to AI-driven process improvements.

Responsibilities

• Perform pre-registration and admitting duties for patients.
• Verify insurance, collect demographics, and ensure accurate MRN creation.
• Explain consent forms and provide patient education materials.
• Review eligibility, enter benefit data, and support POS/billing processes.

Skills

Revenue cycle knowledge

Patient access

AI openness

Communication skills

Education

2 Year Associate Degree

Healthcare administration

Tools

ABN software

Insurance verification system

Job description

Ensemble Health Partners is seeking a Senior Patient Access Specialist at Mercy - Fairfield Hospital to manage pre-registration, consent explanation and insurance verification for admissions. The role emphasizes accurate MRN assignment, compliance checks, and compassionate customer service in a hospital setting.

Responsibilities include auditing accounts, collecting patient financial liabilities, and supporting POS collections while maintaining compliance and data accuracy.