Senior Patient Access Specialist — Lead Pre-Care & Access Excellence

INTEGRIS Health; Oklahoma; On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Front-loaded PTO

Medical benefits through INTEGRIS Heal

Job summary

INTEGRIS Health Access Center in Oklahoma City, OK is seeking a day shift, full-time Patient Access Specialist Sr. The role focuses on complex registration, insurance verification, and patient communication to ensure efficient access and accurate billing.

The Senior specialist will coordinate with patients, providers, and payers, handling pre-care questions, payments, and documentation while maintaining compliance with EMTALA and HIPAA policies.

Qualifications

• 4 years of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivable)
• Previous experience in scheduling, registration, insurance, billing, collections, and customer service in a hospital or physician's office setting

Responsibilities

• Ensures complex registration activity including scheduling and verifying patient demographic information.
• Verifies coverage eligibility and patient portion calculation; communicates policies and financial liability.
• Acts as liaison between INTEGRIS and patients, providers, and payers for pre-care matters.
• Resolves patient inquiries about coverage, benefits, and financial liability.
• Maintains documentation of all patient accounts and authorization requirements.

Skills

Patient Access operations

Registration & scheduling

Insurance verification

Communication

EMTALA/HIPAA knowledge

Education

Bachelor's degree or healthcare certification preferred

Tools

Microsoft Office

Billing software

Job description

INTEGRIS Health Access Center in Oklahoma City, OK is seeking a day shift, full-time Patient Access Specialist Sr. The role focuses on complex registration, insurance verification, and patient communication to ensure efficient access and accurate billing.

The Senior specialist will coordinate with patients, providers, and payers, handling pre-care questions, payments, and documentation while maintaining compliance with EMTALA and HIPAA policies.