Frontline Patient Access & Scheduling Specialist

St Luke; Boise (ID); On-site; USD 32,000 - 45,000; Full time

Job summary

St. Luke's Meridian is seeking a Patient Access Specialist to provide friendly, accurate patient intake and coordination.

You will greet patients, register them, schedule appointments, and coordinate referrals while delivering professional written and verbal communication to patients and caregivers. You will discuss financial options, insurance coverage, authorizations, verifications, and estimates; use a variety of technologies to support workflows; and perform other duties as assigned.

Qualifications

• Customer service experience is preferred.
• Strong communication with patients and caregivers in person and over the phone.
• Familiarity with insurance concepts and patient financial discussions is a plus.

Responsibilities

• Register patients and schedule appointments.
• Coordinate referrals and discuss financial options and insurance coverage.
• Explain authorizations, verifications, and estimates using available tools.
• Support departmental workflows with applicable technologies.

Skills

Customer service

Communication skills

Medical terminology

Education

High School Diploma or Equivalent

Job description

St. Luke's Meridian is seeking a Patient Access Specialist to provide friendly, accurate patient intake and coordination.

You will greet patients, register them, schedule appointments, and coordinate referrals while delivering professional written and verbal communication to patients and caregivers. You will discuss financial options, insurance coverage, authorizations, verifications, and estimates; use a variety of technologies to support workflows; and perform other duties as assigned.