Senior Patient Access Operations Lead

Nebraska Medicine; Omaha (NE); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate for the Omaha campus. This full-time float role greets patients, creates accounts, schedules and pre-registers, and helps ensure accurate cash flow while complying with state and federal regulations.

The position requires at least two years of customer service experience, strong communication, and typing 35 wpm. Training is provided; evening shifts may apply, with coverage across departments including emergency services and 24/7 needs.

Qualifications

• Minimum two years of customer service experience required.
• Strong written and verbal communication skills.
• Ability to type 35 wpm with high accuracy.

Responsibilities

• Greet patients professionally and verify information.
• Create and update patient accounts to optimize cash flow.
• Assist with scheduling, pre-registration, and admissions.
• Verify insurance and receipts processing.
• Ensure compliance with state and federal regulations.

Skills

Customer service

Communication

Typing 35 wpm

Problem solving

Education

High school diploma or equivalent

Job description

Nebraska Medicine is seeking a Sr Patient Access Associate for the Omaha campus. This full-time float role greets patients, creates accounts, schedules and pre-registers, and helps ensure accurate cash flow while complying with state and federal regulations.

The position requires at least two years of customer service experience, strong communication, and typing 35 wpm. Training is provided; evening shifts may apply, with coverage across departments including emergency services and 24/7 needs.