Senior Patient Access Services Representative

Northwell; New York (NY); On-site; USD 40,000 - 65,000; Full time

Job summary

Northwell in New York searches for a patient access representative to support inpatient and outpatient access to medical services. You will perform registration, scheduling and billing tasks, ensuring accurate demographic and insurance data entry and helping patients navigate financial processes.

The role involves verifying coverage, obtaining authorizations, counseling on financial assistance, and supporting billing activities as needed.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.

Responsibilities

• Admissions, registration and scheduling; obtain demographic and insurance information and enter into the system.
• Verify insurance coverage and obtain required authorizations; document approvals/denials; may screen self-pay patients and determine payment methods; inform patient about available financial assistance; collect payments; may perform billing and receivables.
• Follow through on open self-pay accounts including monthly payment amounts for collections.
• Assist and/or train new employees as instructed by supervisor or manager.
• Perform related duties; all responsibilities considered essential functions under the Americans with Disabilities Act.

Education

High School Diploma or equivalent

3-5 years of relevant experience

Job description

Job Description

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Job Responsibility

• Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;
• Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions.
• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).