Senior Patient Access Services Representative

Northwell Health; Village of Lake Success (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Northwell is seeking a registration and admissions representative to support inpatient and outpatient access to medical services. Responsibilities include collecting demographic data, verifying insurance, scheduling, and basic billing.

The role may involve training new staff and handling self-pay accounts as needed. The ideal candidate has a high school diploma and 3-5 years of relevant experience, with attention to accuracy and patient communication.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of relevant experience required.

Responsibilities

• Performs admissions, registration and scheduling activities; collects demographic and insurance data and enters into the system; may include Medicare/Medicaid patients.
• Verifies insurance coverage and obtains necessary authorizations; documents approvals/denials and may screen self-pay patients for payment.
• May handle open self-pay accounts and monthly payment plans for collections.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties; all responsibilities are considered essential functions under the ADA.

Skills

Registration knowledge

Insurance verification

Scheduling

Billing basics

Education

High School Diploma or equivalent

Tools

Computer data entry

Job description

Job Description

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Job Responsibility

• Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;


• Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions.


• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.


• Assists and/or trains new employees as instructed by supervisor or manager.


• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.


• 3-5 years of relevant experience, required.


• Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).